How to Select a Good Software Outsourcing Provider 

By INVID

If you’ve decided to outsource a service within your company, the biggest question to consider is: how do I choose a company that is right for me? Selecting a software outsourcing provider is an important decision. Here are a few pointers to guide you in your choice:  

  • Location 

Much like in real estate, choosing a location from which to outsource is a critical element in your decision. Do you want a country that is accessible and close? Do you want them to speak the same language as you? Do you want the country to have the same currency? All these elements are affected by location.  

Puerto Rico is an excellent location for companies on the mainland looking to outsource. Here are a few reasons why this tiny island should be your next destination for outsourcing: 

  • Puerto Rico is house to one of the best engineering institutions in the world. 

The University of Puerto Rico in Mayagüez has long been one of the academic institutions’ companies looking for highly qualified engineers. INVID partners with the university to provide the best professionals in the industry.  

  • Lower costs  

Because of its lower taxes and cost of living, Puerto Rico is uniquely positioned to offer reduced prices for its services. At INVID, we adapt to your needs within a given timeframe so you can avoid the costs and efforts of recruiting personnel. 

  • Location  

Traveling to Puerto Rico is easy and time-efficient. Also, because the island is a U.S. territory, you won’t need a passport.  

  • Currency 

The island shares a currency with the United States, so you won’t have to worry about exchange rates. 

  • Federal protections 

Because we are a U.S. territory, Puerto Rico’s software is under the same protections and federal regulations as the mainland. This only means more protections for you and your company. 

  • Tax incentives:  

The tax incentives that have more impact on software development companies are Act 20 and Act 73. Both offer fantastic tax benefits, exemptions, and tax rates to make development prices in Puerto Rico more competitive. 

  • Certifications:  

INVID has various certifications that qualify us as a reliable and safe company for federal agencies to work for. In addition to being certified as an SBA 8(a) company, we can provide information technology services, emerging technologies subarea, and OCONUS outreach subarea, thanks to our newly obtained 8(a) STARSIII GWAC certification. These certifications allow federal agencies to source their IT services from several award-winning small businesses, saving time and money by avoiding traditional contracting methods. 

  • Intellectual property security 

Currently, information security is essential in every company’s policy. As you research a company to outsource your services, ensure that employees know federal regulations and security protocols. At INVID, our personnel complete training related to HIPPA, PII/PHI, and secure coding practices as part of their onboarding process when hired and annually as a refresher to ensure ongoing compliance.  

  • Their recruitment processes 

When outsourcing, personnel is the company’s most important asset. Therefore, how they recruit those assets is a necessary aspect to consider when choosing a company to outsource your services to. Do they have a rigorous testing process? Do they contact references? Be sure to check if the company is committed to choosing the best personnel in the market. 

  • Continuous Education  

The software industry constantly evolves, and developers must continuously seek to improve their knowledge of the newest technologies and trends. If you wish to implement the latest technologies in your project, check if the company you want to hire is skilled in them and encourages its employees to keep up to date with new certifications and skills.  

  • Cultural Similarities 

Another drawback usually mentioned is the cultural difference between the companies involved in an outsourcing agreement. This aspect is often overlooked, but it can result in misunderstandings, leading to money loss and wasted time. However, if you choose a company that speaks the same language and follows the same cultural norms, this isn’t an element that you will have to worry about.  

In addition, though Puerto Rico is in an area prone to hurricanes, INVID has an infrastructure set and is ready for any natural disaster that may occur. We have electrical generators to provide electricity to our entire office building. To learn more about our facilities, click here for a virtual tour! 

But wait, there’s more!  

If you wish to know two more points to consider when choosing a software provider and more valuable information on outsourcing, download our Ultimate Guide to Outsourcing here.  Contact us and turn your challenges into solutions!Join the hundreds of companies that have used INVID to create a more productive and modern work experience. Our team is available and ready to assist you.