Choosing the right technology partner is one of the most important decisions your business can make, especially when it comes to nearshore IT services.

Nearshoring offers the best of both worlds: the cost benefits of outsourcing combined with the convenience of working in similar time zones and cultures. But not all nearshoring companies deliver the same level of quality, communication, or expertise.

To help you make the right choice, here are 10 essential questions to ask before hiring a nearshore IT partner, along with how INVID answers each one.

1. What Experience Do You Have in My Industry?

Every industry comes with its own challenges, data security requirements, and regulations. You’ll want a partner that understands your landscape and has delivered projects in similar environments.

✅ INVID’s Answer:
With over 20 years of experience, INVID has successfully delivered custom software and nearshore IT services across industries, including healthcare, government, insurance, and pharmaceuticals. We understand compliance, confidentiality, and the need for reliability in regulated environments.

2. How Do You Ensure Quality and Consistency?

A strong partner should have established frameworks for testing, peer reviews, and quality control to guarantee reliable results across every project.

✅ INVID’s Answer:
At INVID, we follow Agile methodologies combined with rigorous QA and testing processes. Every line of code undergoes multiple quality checkpoints—from automated testing to code reviews—ensuring a consistent, high-quality outcome that meets your specifications.

3. How Will You Communicate with Our Team?

Communication is the backbone of any successful partnership. Clear, frequent updates prevent misunderstandings and keep projects moving forward.

✅ INVID’s Answer:
We operate in the same or closely aligned time zones as our clients, ensuring smooth daily collaboration. Our teams use Microsoft Teams, Jira, and Slack to maintain open communication, share progress updates, and resolve questions quickly. You’ll have a dedicated Project Manager who serves as your main point of contact.

4. What Is Your Talent Selection and Retention Process?

High-quality results depend on skilled, motivated professionals. Ask how your partner finds, trains, and retains their team members.

✅ INVID’s Answer:
INVID hires top-tier developers, data engineers, and project managers from Puerto Rico and Latin America. We invest heavily in continuous learning, certification programs, and professional development to ensure our team stays current with evolving technologies. Many of our staff members have been with us for years, reflecting our strong culture and commitment to growth.

5. How Do You Handle Security and Compliance?

Data protection should be a top priority, especially when working with external partners.

✅ INVID’s Answer:
Security is at the heart of everything we do. We adhere to Microsoft-certified security standards and follow best practices for data protection, access control, and regulatory compliance. Whether your project involves HIPAA, GDPR, or other compliance needs, INVID’s frameworks are built to safeguard your information.

6. What Technologies and Tools Do You Specialize In?

The right partner should have experience in modern, scalable technologies and be able to recommend tools that fit your long-term goals.

✅ INVID’s Answer:
Our teams specialize in a wide range of technologies including .NET, Java, React, Angular, Python, SQL, and Microsoft Azure. We help clients modernize legacy systems, migrate to the cloud, and implement advanced solutions such as AI integrations and automation tools.

7. How Scalable Is Your Team?

Your business needs may change over time. The best nearshore partner should easily scale up—or down—based on your project requirements.

✅ INVID’s Answer:
INVID’s staff augmentation model allows us to scale resources quickly and efficiently. Whether you need a dedicated developer or a full cross-functional team, we adapt to your timeline and growth plans—without sacrificing quality or communication.

8. How Do You Approach Project Management?

Strong project management ensures deadlines are met, expectations are clear, and results align with your business goals.

✅ INVID’s Answer:
INVID uses Agile and Scrum methodologies to keep projects transparent and flexible. You’ll receive regular sprint updates, demos, and progress reports so you always know where things stand. Our Project Managers and Product Owners ensure alignment between your team and ours at every stage.

9. What Is the Pricing Model?

A transparent pricing structure helps you plan your budget confidently and avoid surprises.

✅ INVID’s Answer:
We provide flexible pricing models depending on your needs: time and materials, fixed-price projects, or dedicated nearshore teams. Each quote is fully transparent—no hidden fees, no unexpected costs. Our focus is on long-term value, not short-term billing.

10. How Do You Support Long-Term Partnerships?

A nearshore partner shouldn’t disappear after project delivery. Ongoing support ensures your software continues to evolve alongside your business.

✅ INVID’s Answer:
INVID believes in partnership, not transactions. We offer ongoing maintenance, performance optimization, and continuous improvement after launch. Many of our clients have been with us for over a decade because we’re invested in their long-term success—not just project completion.

Why These Questions Matter

Choosing the right nearshore IT services provider isn’t just about cost—it’s about reliability, communication, and shared values. By asking the right questions and evaluating honest answers, you can identify nearshoring companies that will truly support your goals.

At INVID, we pride ourselves on being more than a service provider. We’re a partner that helps you innovate, grow, and adapt—without the distance or disconnect of traditional outsourcing.

Ready to find a nearshore partner that feels like part of your team?
Let’s talk about your project and explore how INVID can bring your vision to life. Contact our team today.