Government, Custom Software

Puerto Rico’s Digital Property Registry

This upgrade exemplifies how automation and secure authentication can modernize government workflows, ensuring fairness, transparency, and greater public trust.

Puerto Rico’s Digital Property Registry

Puerto Rico’s Digital Property Registry

This upgrade exemplifies how automation and secure authentication can modernize government workflows, ensuring fairness, transparency, and greater public trust.

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Project info

  • Service: Custom Software
  • Industry: Government
  • Reviewer position: Apps Manager
  • Location: San Juan, PR

Feedback Summary

The new system has significantly improved operational efficiency by automating the assignment of cases, preventing arbitrary selection of documents, and ensuring a fair and consistent workflow. Registrars now access documents pending their approval through secure digital fingerprint authentication.

The Story

KARIBE is a groundbreaking web application developed for the Department of Justice of Puerto Rico to revolutionize real estate transactions on the island. KARIBE has transformed an outdated and inefficient process into a seamless digital experience by digitizing and centralizing property records.

In just two months after launch, the platform generated over $5 million in revenue and empowered over 15,000 government users with access to over 260,000 digitized documents. KARIBE is now a benchmark for digital transformation in the public sector.

The Problem

For decades, accessing or registering property records in Puerto Rico required in-person visits to one of the 29 Property Registry offices. This manual and fragmented process led to long delays, administrative inefficiencies, and significant lost revenue.

It also complicated interagency coordination, as key government entities like the Treasury Department and CRIM operated in disconnected silos. Legal professionals, citizens, and agencies alike struggled with paper-based systems, limited access, and the inability to act quickly on transactions.

The Results

KARIBE was built as a secure, scalable web platform that fully digitized Puerto Rico’s Property Registry and unified five major agencies—including the Department of Justice, Treasury, Planning Board, CRIM, and OGPe—into a single digital ecosystem. The system offers 24/7 online availability, real-time access to property records, and over 260,000 digitized documents. It allows digital submission of PDF documents, enables online payments and digital signatures, and sends automated email alerts for registration issues.

By simplifying 10 critical real estate processes and integrating Microsoft technologies such as SQL Server 2014, Azure backup, and a responsive single-page application developed with MVC, Jade, and Bootstrap, KARIBE modernized the entire experience. Within its first two months, the platform generated $5 million in revenue. It attracted over 15,000 users, fully covering its investment and transforming real estate transactions into a streamlined, transparent, digital process.

The Story

KARIBE is a groundbreaking web application developed for the Department of Justice of Puerto Rico to revolutionize real estate transactions on the island. KARIBE has transformed an outdated and inefficient process into a seamless digital experience by digitizing and centralizing property records.

In just two months after launch, the platform generated over $5 million in revenue and empowered over 15,000 government users with access to over 260,000 digitized documents. KARIBE is now a benchmark for digital transformation in the public sector.

The Problem

For decades, accessing or registering property records in Puerto Rico required in-person visits to one of the 29 Property Registry offices. This manual and fragmented process led to long delays, administrative inefficiencies, and significant lost revenue.

It also complicated interagency coordination, as key government entities like the Treasury Department and CRIM operated in disconnected silos. Legal professionals, citizens, and agencies alike struggled with paper-based systems, limited access, and the inability to act quickly on transactions.

The Results

KARIBE was built as a secure, scalable web platform that fully digitized Puerto Rico’s Property Registry and unified five major agencies—including the Department of Justice, Treasury, Planning Board, CRIM, and OGPe—into a single digital ecosystem. The system offers 24/7 online availability, real-time access to property records, and over 260,000 digitized documents. It allows digital submission of PDF documents, enables online payments and digital signatures, and sends automated email alerts for registration issues.

By simplifying 10 critical real estate processes and integrating Microsoft technologies such as SQL Server 2014, Azure backup, and a responsive single-page application developed with MVC, Jade, and Bootstrap, KARIBE modernized the entire experience. Within its first two months, the platform generated $5 million in revenue. It attracted over 15,000 users, fully covering its investment and transforming real estate transactions into a streamlined, transparent, digital process.

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In revenue in 60 days
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Documents digitized
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Active users
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In revenue in 60 days
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Documents digitized
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Active users

This project not only means a significant service improvement for citizens, lawyers, financial institutions, and other government agencies, but it also has the potential to increase revenue by allowing us to capture approximately $5 million that were lost annually due to inefficiencies.

Cesar Miranda, Former Justice Department Secretary