The Instituto de Estadísticas de Puerto Rico (IEPR) is the official source of statistical information for Puerto Rico. Because the institute does not operate centralized public offices, its website serves as the primary gateway for citizens, researchers, businesses, and government agencies seeking reliable data.

Working closely with the IEPR team, we set out to create a digital experience centered around the needs of the public. Our goal was not only to modernize the website but to transform it into the institute’s most valuable digital asset, one that promotes transparency, improves accessibility, and makes statistical information easier to discover.

The existing website was built on Drupal 8, an open-source platform that presented growing security concerns and required ongoing maintenance. More importantly, the site’s information architecture had become difficult to navigate, making it challenging for users to locate the statistical data and reports they needed.

As a result, citizens frequently contacted the institute by phone and email for assistance. Since the website is the organization’s primary communication channel, these usability issues directly impacted both the user experience and the institute’s ability to provide efficient public service.

The challenge was clear: redesign the website to make information easier to find while improving security, accessibility, and overall usability.

We completely redesigned and rebuilt the website in Webflow, providing the IEPR with a more secure, modern, and easier-to-manage platform.

To improve content discoverability, we restructured the site’s information architecture and implemented a tag-based search system, allowing users to quickly locate reports, datasets, and publications. Our UI/UX team also designed a more intuitive navigation experience supported by custom icons that help users identify key sections with ease. Accessibility was integrated throughout the project, ensuring the platform meets high usability standards and delivers an inclusive experience for all visitors.

The result is a secure, accessible, and user-friendly digital platform that enables citizens to independently access statistical information while reinforcing the IEPR’s commitment to transparency and public access to data.