HEALTHCARE

MODERN DIGITAL WORKSPACE IMPLEMENTATION

For the Department of Health of Puerto Rico, we built a responsive and dynamic digital workplace in the SharePoint environment. By developing modules that automate processes such as help requests, labor billing, and property inventory, the Department of Health improved the effectiveness of its different teams. ​

Puerto Rico’s Department of Health is the agency in charge of all matters related to health and public welfare. ​

CHALLENGE

The Department of Health had several issues. From deficient content management system to personnel sending each other too many emails and documents internally, they wanted to centralize information, while optimizing collaboration and workflows. 

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Implementation” case study.

THE SOLUTION

After analyzing all the requirements of the Department of Health, we began developing their modern digital workspace (intranet) with the most recent version of SharePoint. Using the SCRUM methodology, we had weekly meetings to offer progress updates on the project to provide the desired result. ​

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ROOM RESERVATION

Personnel can schedule a conference room for a specific time to improve productivity!

TICKET CENTER

Users can report technical problems, which are assigned to their appropiate department to get them solved quickly.

THE IMPACT

TESTIMONIALS

“There are two things I found especially valuable when working with INVID. One is that they improve ideas with their technology; they always find ways to make things work. The other is that they are open and honest. We can sit, talk, and solve any conflict that may arise, and that is especially valuable to me. They are a reliable partner that we can trust.”

Anabelle León, Information Management Analyst at the Department of Health of PR

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