What we offer
With the fast transformation in technology and the great competition in the market, the telecommunications companies must have their information systems up to date if they want to succeed. With highly modern and specific applications, INVID has managed to help different companies to have better internal management and at the same time improve customer service.
Improve customer service
Improve internal process
Keep track of equipment
Secure App in the Cloud
Office 365 and Azure are verified to meet the requirements specified in ISO 27001, European Union (EU) Model Clauses, the HIPA BAA, and the Federal Information Security Management Act (FISMA) to name a few.
No mining your data for advertising
Uptime service commitment
Rights management service
Data backups and redundancy
Cellphone Company Intranet
A custom intranet portal that offers all employees a digital workspace where they can access the most crucial information in one place. Manage security policies, telecommunications and more from your intranet by keeping track of how many employees have accessed the documents.
Emergency Operation Center
With the Emergency Operation Center, telecommunications companies must have a modern portal where they can follow hurricanes and other natural disasters. In case an antenna is affected by the natural disaster, or another climatic problem, the system will alert the managers so they send technicians to repair it as soon as possible.
Customer Service Portal for Satellite TV Provider
A custom software where the loan officers can fill electronic forms with client’s information and obtain an accurate estimate of the amount of money that can be granted. With a secure database, all the data can be stored and used for further reports.