INSURANCE
CORPORATE INTRANET PORTAL
INVID developed an intranet portal for Triple-S that united the many sites of the insurance company into one centralized platform. The product functions as an internal communication tool as well as a resource center.
Triple-S Group is a coordinated health care company founded in 1959. With presence in the US Virgin Islands and Costa Rica, they offer a wide variety of products in the health, life, property, and contingency industries.
CHALLENGE
TThe company’s biggest concern was the multiple portals and products being used to share the same information, resulting in disorganization within the company. Furthermore, Triple-S Group had an outdated system that required constant maintenance and carried dated content.
The company also expressed a problem of duplicates of documents spread out through different internal platforms. Because of this, employees lacked an effective and organized communication structure, delaying their internal and external processes.
THE SOLUTION
INVID opted for BRAND Sharestacks when creating Triple-S’s intranet. BRAND is a template for SharePoint that allows the customization of an intranet portal, making it responsive, personalized, and modern in a matter of hours.
Today the product is used as an internal communication portal available to Triple-S Group and its affiliates. The portal serves as a space where users can access information about the company, such as policies, newsletters, forms, announcements, photos, and more. It’s also used as a repository for information relevant to the company like legal knowledge and compliance that employees need to adhere to.
THE RESULT
Now, Triple-S is confident in sharing information internally in a secure and centralized space. Currently, six subsidiaries of the Triple-S Group navigate the portal to achieve better data management and internal communication.
Thanks to BRAND’s versatility, over 3,800 users have access to the portal, with twenty of these users assigned to maintain the platform.
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